Every member of A Soothing Seed Collective agrees to these terms when offering a donation for products and services.
Cannabis Clone Guarantee
We offer a 48hr Clone Guarantee – If you find that the clones you received are not up to standard, then we certainly understand, and there is no need to even begin the grow process. Simply notify us within 48 hours to schedule a replacement clone pickup, and we will get you taken care of right away, so your new replacement can get started at the same grow cycle as the rest of your garden.
Unfortunately since we are unfamiliar with every members grow style and experience level, we are unable to offer a guarantee on any clones that have been transplanted into a members garden.
It is the members responsibility to inspect each clone before accepting them at the time of purchase.
Cannabis Seed Guarantee
We do not guarantee that every seed available will germinate and sprout. Our seeds are acquired directly from seed breeders and seed banks, and unfortunately nobody offers a germination guarantee, and the only way to find out if a cannabis seed is viable, is to plant it.
We do however offer a 50% money back guarantee for seeds we germinate using our Germination Service.
We offer a HALF BACK GUARANTEE on the seeds that we germinate under our Germination Service! If your seed does not sprout, we will refund HALF of your seed donation. Keep in mind that not every seed is a winner, and the only way to know is to attempt germination and unfortunately some times the inevitable happens, and we get a dud. We certainly don’t feel that you should be responsible for 100% of the cost when this happens, so we are willing to incur some of the costs right along with our members. Read more about our seeds here.
** We cannot be responsible for any damage the seedling might endure upon sprouting from their shell and breaking ground. It is possible that a seedling could be injured or damaged without any intervention from their caretaker, and would be considered an Act-of-Nature. If the seedling has obviously sprouted and above ground, it is considered “germinated” and our service will be considered “complete”. We will however waive or return the $10.00 germination fee, the seed costs are not refundable.
It is the members responsibility to inspect each seed before accepting them at the time of purchase.
Ordering From our Website
Orders placed on our website will need to be picked up within 12hrs of placing the order, or the order items will go back into inventory. If the order cannot be picked up within this 12hr window, then some form of contact should be made so we can be sure the order is valid, and we can accommodate a better pickup schedule.